What Callers Notice in the First 10 Seconds of an AI Phone Answering Service
The first few seconds of a phone call carry more weight than most businesses realize. Before a caller explains why they’re calling, before a question is asked, and sometimes before a full sentence is spoken, an impression has already formed. When an AI phone answering service picks up, those opening moments decide whether the caller…
Conversational AI and the Rise of Intelligent Interactions in Business
In the last decade, communication between businesses and customers has undergone a fundamental transformation. Static forms and scripted chatbots have given way to interactive digital agents that understand natural language, learn from each conversation, and respond in a human-like manner. This evolution is powered by conversational AI – technology that allows machines to participate in…